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Knowledge Base Articles

POWERFUL & EASY TO USE CRM

The goal of Brilliance CRM is not to automate everything but to give you a solution that eliminates the human factor. We want the human factor. AI is truly a fantastic technology, and we feel it should be used to assist, not replace, our jobs.

Knowledge base (KB) ArticlE Information

In Brilliance CRM, you can easily provide education and information to your employees and customers. Many businesses will store the information in multiple places, in a non-categorized manner, or in a way that isn't available to all employees. Utilizing the Brilliance CRM Knowledgebase Articles you will be able to centralize all information.

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KB Articles

A complete KB article system that flows to the public side of your website to educate and inform your customers.

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Documents

A great way of tracking is the ability to securely store documents in a centralized location tied to each of your customers.