Customer Relationship Management (CRM)

We are helping you by connecting the pieces to solve your business needs today and in the future for your continued success.

American Flag

Made In USA

We are proud that we are not only US Veteran-Owned but that everything is run 100% out of the USA. Our two primary owners served in the US Army and US Marines.

Security

Security Focused Mindset

We take security seriously. We provide a dedicated database to every full customer, HIPPA, full AES-256 encryption, daily backups, intrusion detection, and more.

Custom Development

Custom Development Included

We include all software development so that you can have a strong product with the features your business needs at a price every business can afford.

About Brilliance CRM

Everything You Need, Nothing You Don't

We have structured everything within Brilliance CRM to provide you with everything you need to be productive.

  • Easy to Learn
  • Full Featured
  • Unlimited Users
  • Priced Fairly
  • Security Focused

You only pay for what you need to efficiently operate and run your business.

Modules

Emails Sent / Month

Texts Sent / Month

Customers

Modules

Modules

With over twenty modules, we have what your business needs. You get the modules your business needs today, and none it doesn't. We don't believe in paying for features/functionality that don't apply to your business.

Accounts

Accounts

Keep track of your customers, leads, and vendors in a single place.

Communications

Communications

Send newsletter emails and bulk texts to subscribers, customers, and employees. Generate trackable QR Codes as a direct marketing channel to your customers.

Users

Users

Assign users to your Accounts, allow them access to the system, assign security rights you want them to have, and track all interactions of the users of your Accounts.

Security

Security

Use pre-defined, customize, or create your own security groups. Handle the system's security with our software-based firewall and easy-to-understand business rules and intrusion detection system.

Artificial Intelligence

Artificial Intelligence

Utilize artificial intelligent technology to optimize your workflow, improve your business processes, and get your work done in a timely manner.

Tools

Tools

Within the tools, you can upload data in bulk into the modules your business is using and upload documents that are attached to modules or made generally available.

Let's Get Started, Today!

When you're ready to grow your business or see how we can help you grow your business, we are here and ready for you. Our focus and success are based on your success using the tools we have created to help you.

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Management Team

Management Team

Brilliance CRM consists of individuals who have served in the United States Military or are spouses of soldiers who have served. We believe that the leadership the military has provided us allows us to help lead your business to success.

Jordan Feasel

Jordan Feasel

Chief Executive Officer / Founder

Our leader and coordinator, Jordan, ensures everything runs efficiently. He aligns all new business partnerships within the Brilliance CRM system. Jordan served his country as a U.S. Marine.

John Marx

John Marx

CTO / Founder

Our resident "Code Ninja" and lead software developer for Brilliance CRM. John served in the U.S. Army.

Contact

Contact

We are always here to answer your questions. If you need to do a support request, we ask you to go here so that you go straight to the Customer Support team members.

Location:

Headquartered in Cullman, AL 35055