Feedback

No Code CRM Solution

Brilliance CRM is a full-featured Customer Relationship Management (CRM) platform that offers a comprehensive range of features in a 'no code' environment. With Brilliance CRM, you can leverage all necessary functionality without coding. And if you require any customizations or additional features that are not included, we provide them at no extra cost.

Feedback Information

For companies that have programs (physical or software based) you can track them using the bug tracker. A bug tracker, by design, is for software to log errors within a program and document the repair of those bugs. You can track feature requests as well from your customers.

Examples:

If you create "Active Shooter" programs to help businesses provide safety and security to their employees and customers.
You have Standard Operating Procedures (SOPs) for your organization. You can put in items to add/update to further improve the procedures within your organization.

No Code CRM Solution

General Information

All of the core information related to the feedback. What module it pertains to, the acceptance date, who it is assigned to, etc.

Reported Information

Who is reporting the feedback, the date it was accepted, when the work is expected to be done, etc.

Details

State what is being requested in as much detail as possible. This helps others to learn about the feedback request and the developers to know how the solution should be implemented.

Reproducibility

If the feedback being given is for a bug or a suggested improvement providing the steps to reproduce is helpful for not only others wanting to know about the feedback but the development team as well.

Notes

Additional notes and details that are felt important that don't fit anywhere else.

Documents

Add supporting documents for the feedback request. This information can contain concept ideas, documents explaining in more detail, etc.

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