Governments, Cities & Towns Software Features
Note (optional):
- Email is provided if you don't already have email through our HIPAA compatible mail service.
Module List
By choosing Brilliance CRM as a Industry you receive more modules for a reduced price. We do this to make it easier for your business to grow. You pay the core and then the industry price. For the latest pricing you can view our pricing page.
Accounts
Keep track of your customers, leads, and vendors in a single place.
Addresses
Addresses help you organize phones, emails, dates, links, cards, demographics, and custom fields in a centralized and consistent place.
Asset Management
Keep track of equipment, warranties, insurance information, and tie to specific locations so you know what you have available.
Automations
Central repository for all outbound emails and texts within the system to your customers, employees, and vendors.
Calendar of Events
Show a list of calendar of events within your site. Allow users, if enabled, the ability for users to submit calendars of events.
Content Management System (CMS)
A comprehensive content management solution for managing blog articles, news, events, page content editing, and seamless page redirection handling within your website.
Communications
Send newsletter emails and bulk texts to subscribers, customers, and employees. Generate trackable QR Codes as a direct marketing channel to your customers.
Documents
Attach documents and critical information to Accounts, Courses, News & Events, Projects, Tasks, and Users so they have the information they need to do their job effectively.
Feedback
Keep track of product feedback, allow voting for features, see product release information, and see insights into your organization's performance.
Forms
Create forms meeting your business requirements and save the information into the appropriate modules. Submittals are fully archived, and an unlimited number of users are notified via email.
Human Resources
Track available jobs, job candidates, their pay information, time information, and key State and Federal information to be in compliance.
Importing & Exporting
Import Excel files into your system in bulk to speed data entry for inserts or updates. You can export information within every grid that the user has been given access to export.
Job Postings
List all of the available jobs that a location has, job application, and track the applicant process.
Logging
You can see as much or as little detail as you need to know what's happening within your company software based on your business and industry needs.
Security
Use pre-defined, customize, or create your own security groups. Handle the system's security with our software-based firewall and easy-to-understand business rules and intrusion detection system.
Tasks
Track phone calls, meetings, opportunities, dates, and more activities for Accounts, Leads, Opportunities, Projects, and users. This allows you to see which customers are profitable and those that are taking up your company resources.
Time Clock
Track employee time. This can include accounts, projects, or tasks available to your employees.
Tools
Within the tools, you can upload data in bulk into the modules your business is using and upload documents that are attached to modules or made generally available.
Users
Assign users to your Accounts, allow them access to the system, assign security rights you want them to have, and track all interactions of the users of your Accounts.