Brilliance CRM — Your Smart, Scalable SaaS Solution
Brilliance is a powerful business platform designed to help companies grow without the complexity or high cost. The core of the platform is "Brilliance CRM Core," which provides essential customer relationship management tools like managing accounts and leads, automations, and communication features. Beyond the core CRM, the "Brilliance Business Suite" offers a wide range of additional modules that you can add as needed. These modules cover everything from accounting, content management system, course tracking, drug testing randomization, human resources, insights, marketing, project tracking, and technology. By combining a robust CRM with a suite of comprehensive business tools, Brilliance helps you streamline your entire operation in one integrated system that helps you take leads and build loyalty from a single system.
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Everything You Need. Nothing You Don't.
Brilliance is the all-in-one business platform that gives you everything you need to grow—without the extra cost and complexity. It's a complete solution that's simple to learn, powerful, and priced fairly.
Attention Business Owners!
Learn How Top Business Owners Dominate Their Market, Generate More Leads & Scale Their Business!
They partner with a tailored and customizable CRM dedicated to their Success!
Our Unique Approach
We combine smart technology with a focus on people to give you unmatched flexibility and control.
- You're in Control of the Technology: We believe technology should serve you, not the other way around. Our platform lets you choose the AI, payment gateways, and messaging providers that work best for your business. This means you're never locked into a single system and can always adapt to your needs.
- Communicate How You Want: Send texts and emails using your preferred provider. Our system supports all major platforms and validates every contact to ensure your messages get delivered.
- Secure Payments, Your Way: Our secure payment vault is PCI-compliant and flexible. Store customer cards safely and switch between popular payment providers like Stripe and Square without making customers re-enter their information. We even send notifications to prevent cards from expiring.
- A Unified Experience: Our system has a consistent, clean design across all modules. This means your team can learn it quickly, work more efficiently, and spend less time on training.
Built for Productivity
Brilliance is designed to help you run your business more efficiently. You only pay for what you use, and you get the tools that matter most, all in one platform.
Brilliance CRM Core Modules
Every customer gets a complete set of powerful tools from day one to help you run your business efficiently and securely. With Brilliance CRM Core we provide everything you need to operate smoothly, with built-in security features and HIPAA-compliance right out of the box.
Foundational Items Built For Business Growth
Think of it as your complete digital toolkit for your business. Here's what you get:
- Contact & Lead Management: Keep track of all your prospects and customers in one central location.
- Pipeline & Opportunity Tracking: Easily visualize your sales process and forecast future revenue.
- Email & SMS Communication: Send and receive messages directly from the CRM, all in one place.
- Document Storage & Sharing: Securely store and share all your important files with easy, centralized access.
- User Roles & Permissions: Control who sees what with customizable access levels for your team.
- Audit Logs & Activity History: Keep an eye on all changes and user activity to maintain accountability.
Why Businesses Choose Brilliance CRM?
All-Industry Expertise
Whether you're a healthcare practice, law firm, SaaS platform, or local shop, we go beyond generic tactics. We get to know your business inside and out, so we can target the exact search terms that bring in your ideal customers.
Choose The Modules Your Business Needs
Every business is different, which is why Brilliance CRM is built on a modular system. Instead of paying for a one-size-fits-all solution, you can select only the modules that your business needs and seamlessly add more as you grow. This ensures you get a powerful, tailored system that works exactly the way you do.
Easy To Use System - Learn the Basics in 30 Minutes or Less
We believe powerful software should also be intuitive. Our system is designed with a clean, straightforward interface that lets you and your team master the basics in 30 minutes or less. We don't require extensive training or a costly onboarding process—just log in and get to work.
Software Development Is Included
Our commitment to your success goes beyond providing a great product. If your business needs a specific feature, tool, or integration to perform at its best, we will build it for you at no additional cost. Your success is our mission, and we're dedicated to ensuring our software fits your needs perfectly.
Results You Can See
Say goodbye to complicated pricing models. We offer a simple, flat-rate pricing structure that makes it easy to budget and scale. You'll never be surprised by hidden fees or escalating costs as your team and client base grow.
No Additional Costs for Users, Clients, Customers, or Vendors
Manage your entire network without worrying about costs. With Brilliance CRM, you get unlimited users, unlimited clients, and unlimited vendors at no extra charge. This allows your business to scale freely and efficiently, knowing you won't incur additional fees as you grow.
Contact FormBrilliance CRM Leadership Team
Military Values. Business Excellence. Mission-Focused Growth.
Brilliance CRM is proudly built and led by individuals who have served in the United States Military or supported those who have. The discipline, integrity, and leadership shaped by military service drive our commitment to delivering results—and helping your business thrive.
Jordan Feasel
Chief Executive Officer / FounderJordan is the driving force behind Brilliance CRM, ensuring every partnership runs smoothly and every client receives exceptional support. With a background in the U.S. Marine Corps, he brings efficiency, strategy, and operational excellence to every phase of our growth.
John Marx
Chief Innovation Officer / FounderOur resident "Code Ninja," John leads software development and innovation for Brilliance CRM. A U.S. Army veteran, he's the architect behind our platform's modular infrastructure, security-first mindset, and relentless pursuit of better tools for smarter business.